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Domains: why can not email domain redirect and host records options be modified in my epycbyte account

Last updated on Aug 05, 2025

To resolve the issue of not being able to modify Email, Domain Redirect, or Host Records in your Epycbyte account, follow these organized steps:

  1. Check Current DNS Settings: Verify if your domain is using Epycbyte's nameservers by reviewing your DNS settings.

  2. Switch Back to Epycbyte's Nameservers:

    • Log into your Epycbyte account.
    • Navigate to the Domain List in the left sidebar and select the desired domain to manage.
    • In the Nameservers section, choose Epycbyte BasicDNS from the dropdown.
    • Save the changes using the provided icon.

  3. Wait for Propagation: Understand that DNS changes can take up to 48 hours to propagate globally. Allow sufficient time for the changes to be recognized worldwide.

  4. Test Changes: Use tools like pingdom or online DNS checkers to confirm that your domain's settings have updated correctly.

  5. Seek Assistance if Needed: If issues persist after making these changes, contact Epycbyte's support team for further assistance and confirmation of settings.