Table of Contents

• Domain Transfers Overview
  • What Are Domain Transfers?
  • Why Transfer a Domain?
• How to Initiate a Domain Transfer
  • Step 1: Verify Domain Availability
  • Step 2: Obtain EPP Code
  • Step 3: Prepare Account at New Registrar
  • Step 4: Submit Transfer Request
• Domain Transfer Process Details
  • EPP Code Functionality
  • Transfer Validation Requirements
• Key Considerations for Transfers
  • Domain Locking Explained
  • Transfer Waiting Periods
• Handling Canceled Transfers
  • Common Cancellation Reasons
  • Resubmission Guidelines
• Additional Resources
  • Support Options
  • FAQs and Help Articles

Domain Transfers Overview

What Are Domain Transfers?

Domain transfers allow you to move your domain registration from one provider to another. This process is often necessary when changing hosting services or switching registrars.

Why Transfer a Domain?

• Switching Hosting Providers: To switch web hosts without losing your domain.
• Changing Registrars: To manage your domains under a single account.
• Domain Locking Prevention: To avoid being locked by the current registrar.

How to Initiate a Domain Transfer

Step 1: Verify Domain Availability

Before transferring, ensure the domain name is available at the new registrar. Some domains may have restrictions or be reserved.

Step 2: Obtain EPP Code

The EPP (Extensible Provisioning Protocol) code is essential for transferring domains. It acts as a security token from your current registrar.

Step 3: Prepare Account at New Registrar

Create an account at the new registrar and provide the EPP code during the transfer process. Ensure all account details are accurate.

Step 4: Submit Transfer Request

Initiate the transfer on the new registrar's platform using the EPP code. Once submitted, the transfer typically takes 5-10 days to complete.

Domain Transfer Process Details

EPP Code Functionality

The EPP code validates ownership and allows the transfer to proceed. It must be provided accurately to avoid delays or cancellations.

Transfer Validation Requirements

• Domain Ownership Verification: Most registrars require a valid email and phone number linked to the domain.
• Contact Information Accuracy: Ensure all contact details are up-to-date with your current registrar.

Key Considerations for Transfers

Domain Locking Explained

Some registrars lock domains to prevent unauthorized transfers. Check if your domain is locked before initiating a transfer.

Transfer Waiting Periods

After a failed transfer, some registrars impose a 60-day waiting period before allowing another attempt.

Handling Canceled Transfers

Common Cancellation Reasons

• Invalid EPP Code: Ensure the code is correct and obtained from the current registrar.
• Domain Locking: Check if your domain is locked by the current registrar.
• Duplicate Transfer Attempt: Avoid initiating transfers within the same registrar.

Resubmission Guidelines

If canceled due to an invalid code, contact your current registrar for a corrected key. Always double-check information before resubmitting.

Additional Resources

Support Options

• Live Chat: For immediate assistance with domain transfers.
• Email Support: Submit queries via the contact form on the website.
• Phone Support: Available during business hours for detailed help.

FAQs and Help Articles

• What is an EPP code?
• How long does a domain transfer take?
• Can I transfer a domain if it's locked?