DNS_HOSTNAME_NOT_FOUND

The DNS_HOSTNAME_NOT_FOUND error occurs when there's an NXDOMAIN error during DNS resolution while attempting to connect to a private IP from an external source. This indicates that the domain being requested does not exist.

Table of Contents

1. Understanding DNS_HOSTNAME_NOT_FOUND
2. Troubleshooting Steps
3. Further Assistance

Understanding DNS_HOSTNAME_NOT_FOUND

The DNS_HOSTNAME_NOT_FOUND error is a DNS-related issue that can occur when:

• A domain name is mistyped or incorrect.
• The domain does not exist in the DNS records.

This error typically results in an NXDOMAIN response, indicating that the domain cannot be resolved.

Troubleshooting Steps

1. Review DNS Configuration:

   • Ensure the domain being requested is correctly configured in your DNS settings.
   • Verify that the domain name matches exactly as it was registered.

2. Verify Domain Registration:

   • Check if the domain has been properly registered and is active.
   • Contact the domain registrar if you suspect a registration issue.

3. Check for Private IP Addresses:

   • Ensure that the request is not attempting to connect to a private IP address from an external source.
   • Use an online tool to check if the IP address is publicly accessible.

4. Review Application Logs:

   • Inspect application logs for any warnings or errors related to DNS resolution issues.
   • Look for specific error messages that might provide additional context.

Further Assistance

If you're still unable to resolve the issue, consider the following steps:

• Use an online DNS checker to verify domain existence.
• Contact your network administrator for further assistance with DNS configuration.
• Check if the domain is associated with a private registry or restricted access.

For more information on error codes and troubleshooting, visit the Error Codes page.

Last updated: July 24, 2024

Related errors:

• DNS_HOSTNAME_EMPTY
• DNS_HOSTNAME_RESOLVE_FAILED